Shipping policy
Effective Date: [Insert Date]
Thank you for purchasing from KC Lynn! Below, you’ll find details about our shipping policy to ensure your experience is seamless and enjoyable.
Shipping Locations
We currently ship physical products, including paperbacks and art prints, from Alberta, Canada, to the following destinations:
• Canada
• United States
If you do not see your country listed at checkout, please contact us at [Insert Email Address] for assistance.
Processing Times
Orders are typically processed within 3–5 business days of purchase. Please note:
• Processing times may vary during high-demand periods, such as holidays or book releases.
• Custom or signed items may require additional time for preparation.
Shipping Rates
Shipping rates are calculated based on the weight and size of your order, as well as the shipping destination. These will be displayed at checkout.
• Canada: Estimated delivery within 5–10 business days.
• United States: Estimated delivery within 7–14 business days.
Please note that delivery times may vary due to customs or carrier delays.
Customs and Duties
For international orders, customs fees, taxes, or duties may apply and are the responsibility of the buyer. Please check your local regulations to avoid unexpected charges.
Packaging
All orders are carefully packaged to ensure your books and art prints arrive in pristine condition. We aim to use eco-friendly materials whenever possible.
Lost or Damaged Items
KC Lynn is not responsible for items lost or damaged during transit. However, we are committed to customer satisfaction and will work with you to resolve any issues. If your order arrives damaged:
1. Please email authorkclynn@gmail.com within 7 days of receiving your order.
2. Include your order number and photos of the damage.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number (where available). Tracking may not be available for certain international shipments.
Returns and Exchanges
Due to the custom and personal nature of our products, we do not accept returns or exchanges. If there is an issue with your order, please reach out to [Insert Email Address], and we’ll do our best to make it right.
Contact Us
If you have questions about shipping or your order, please contact us at authorkclynn@gmail.com. We’re here to help!
Thank you for supporting KC Lynn’s books and art. Your purchase means the world to us!